Careers at MCA - Mike Crowley & Associates

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Position Vacant - Receptionist


Mike Crowley and Associates is an accounting and business services company specialising in areas such as tax and compliance, self-managed superannuation, bookkeeping and advisory services. With a highly experienced, local team and innovative ways of working, MCA provide professional, personal and holistic services that recognise the total needs of clients, striving to deliver the highest standard of professional care and timely, contemporary and valuable services.

We are looking for a positive and dedicated Receptionist to be the first point of contact, creating a pleasant and welcoming impression with clients and visitors, and provide timely and accurate administrative support to the team.

Whilst the focus is on reception, the position will also include a range of administration tasks, resulting in a well-rounded, varied role, involving both autonomous and team-based work, within a friendly team.

Key responsibilities will include:

  • Providing a high level of customer service to all clients and visitors
  • Switchboard operation and responding to general queries
  • Maintain accurate and comprehensive records, assist in the compilation of reports and operate a range of computer based applications
  • Co-ordinate the incoming and outgoing mail
  • Assist the team by providing timely and accurate administrative support
  • Assisting with maintenance of the office and reporting any maintenance issues
  • Maintaining a professional demeanour with professional standards of dress at all time
  • Prepare correspondence and other documents using Microsoft Office
  • Other ad hoc administration duties as and when required
  • Prior experience in a similar role
  • A positive approach, can-do attitude and friendly demeanour
  • Passion for providing a superior client service
  • Excellent communication skills both written and verbal
  • Intermediate Microsoft Office skills and outstanding attention to detail
  • The ability to quickly build rapport, remain calm under pressure and maintain client confidentiality
  • Strong organisational and time management skills with the ability to multi task
  • Ability to work autonomously and be self-motivated

Applicants will ideally have:

The position will suit someone who is passionate about providing friendly, quality service and proactive by nature with the ability to multi-task and remain calm under pressure.

The successful candidate will work full-time, Monday to Friday. Closing date for applicants is Friday 18th August, 5pm.

Please forward your resume’ and cover letter to:

Practice Manager
PO Box 952, Orange, NSW, 2800
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